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 Carpet Cleaning Check List

1. What type of equipment do you use?
2. What types of cleaning products do you use?
3. Is it true you will honor any valid competitor’s price?
4. Will all the stains be removed?
5. How often should my carpets be cleaned?
6. Will Too Much Carpet Cleaning Wear Down My Carpets?
7. How do I know it’s time for a carpet cleaning?
8. How long will it take to clean my carpets?
9. Do you move furniture?
10. How long will it take for carpets to dry?
11. What method of carpet cleaning does your company use?
12. What guarantees do you offer?
13. What other services do you provide?
14. Do I really get a lifetime supply of carpet & rug spotter?
15. Are you insured and bonded?
16. To prevent fires, how often should my dryer vent be cleaned?
17. What cities/towns do you service?
18. Do I need to be home while you clean my carpets?
19. I have seen ads for the “Dry Clean” method. Is that a good method to use?
20. What can I do to prepare before my cleaning technician arrives?
21. What are the benefits of having my carpets Green Cleaned?
22. Why should we choose you as our carpet area rugs and upholstery cleaning professional?
23. Do you have any references and/or testimonials from past clients?
24. What brand of carpet protector do you use and why?
25. Will the backing of my carpet get wet during cleaning?
26. What are the dark lines around the edge of my walls and on stairs?
27. I have heard that if you have allergies you should remove all carpeting? Is that true?
28. SCAM ALERT $9.95 per room or the whole house for $99.00 coupons. Are they the real deal? You Decide

1. What kind of equipment do you use?
Whether we are cleaning your carpets, rugs, grout lines, upholstery, or air ducts our equipment is top shelf and exceeds residential standards. A1 Sparkles Natural Carpet Cleaning of Philadelphia uses truck mount carpet cleaning systems as our preferred type of equipment. Truck mount equipment is where the actual machinery is built into the van. These powerful van units are used whenever possible and do require parking within 150 feet of the areas to be cleaned. Offering 25 horsepower vacuums, 210-degree heat ex-changers high-pressure steam, and maximum water recovery these machines are costly but are worth it!

Our Natural Carpet Cleaning utilizes an exclusive water purification system that guarantees superior cleaning by eliminating Lead, Chlorine, Mercury, Calcium, and Fluoride that Dentist love but carpets hate. For apartments, or when our carpet van is not an option we use high performance portable units. With innovative design modifications, dual two stage vacuums, and optimal heat our portables offer the strongest performance on the market. Whether using our truck mount systems or portables we use no chemicals in our steam cleaning rinsing process.

2. What type of cleaning products do you use?
First and foremost we don’t use any chemicals that are not safe for our children, pets, technicians, or the environment. Unlike our competitors we clean your carpets with purified water we and use no chemicals in our steam cleaning process. Essential there are three different types of carpet pre-treatments or spotting agents use by carpet cleaners.

A. Heavy chemicals

B. Nontoxic

C. Natural

Powerful chemicals will get carpets clean, but they are known in the state of California as toxic, and they will cause your carpet to re-soil very soon. We are not interested in and do not use any heavy carpet cleaning chemicals. Many Philadelphia carpet cleaners use these chemicals to overcompensate for low grade equipment and untrained carpet cleaners.

Our standard carpet cleaning uses the Nontoxic / Biodegradable carpet cleaning products. These products are very effective and generally accepted as safe. In the case of heavy stains or soiling some of these products may be used in the pre-treatment process.

Our Natural Carpet Cleaning method uses only the highest quality oxygen based 100% organic solutions. Exceeding EPA standards these green cleaning products are Hypo-allergenic, residue free, and contain no VOC’s, or Butyl. They are completely safe for children, pets and the environment. While these organic carpet cleaning products cost more we know our customers and carpet cleaning technicians appreciate the extra attention given to our health and the environment. So safe and effective over 90% of return customers prefer the all natural products.

We encourage all carpet cleaning customers to see the company’s products. This way you’ll ensure you are getting your money’s worth and peace of mind knowing they use only plant or fruit based products.

The bottom line is, as the owner of a professional carpet cleaning business I clean my carpets twice a year, and there is no way I am exposing my children and pets to hazardous chemicals.

3. Is it true you will honor any valid competitor’s price?
Yes! We have been cleaning carpets a long time and always honor a true competitor’s price. But you have to do your homework. The competitor must be IICRC certified a Better Business Bureau member, use comparable equipment and use 100% all natural organic products. A1 Sparkles honors written estimates and not bait and switch coupons.

4. Will all the stains be removed?
If we can’t get it out, the stain is not coming out. Customers are amazed at the difference we can make. Our equipment, products, and exclusive purified steam rinse are guaranteed to remove even the most stubborn most stains. Carpet quality, age, protectors, fiber type, and general care are all variables in the stain eradication process. With our carpet dyeing process virtually any stain that is not removed during the carpet cleaning process, can be reduced and re-colored. If A1 Sparkles can’t get it out it is not coming out.

5. How often should my carpets be cleaned?
Good question and one we are often asked. The short answer and the one recommended by most carpet manufacturers is at least once every year and no more than eighteen months, or you’ll void your warranty. Cleaning your carpets more frequently are recommended if you have children, pets, allergies, or a busy household. For a more information check out the EPA clean air guidelines.

The long answer is your carpet manufactures warranty may require yearly cleaning and carpet protecting reapply to satisfy their requirements of proper care. (kind ‘a like tires having to be rotated and balanced every 5-7000 miles to maintain tread wear warranty) For optimal health, beauty, and the longest lasting carpets you should have them cleaned every six months. Check out our 50% off carpet cleaning specials to make this a pleasant and affordable experience.

6. Will Too Much Carpet Cleaning Wear Down My Carpet Fibers?
No. Carpet is one strong fiber. Even in the toughest environments such as hotels, a well maintained carpet will look great and last years. 5 Star hotels see a lot of traffic but always have beautiful carpets. That’s because they are vacuumed every day, spot cleaning as required, and steam cleaning every two to four weeks. That’s up two 26 carpet cleaning’s per year!

There are only 4 rules for good carpet maintenance.

Quality – The higher the purchase price, the better the durability, and cleanability. (Builder grade carpet does not clean very well.

Vacuuming – The single most important preventative maintenance procedure is vacuuming.

Stains – Get them out quickly. Especially pet stains. Don’t rub stains in, blot them out. Click here for A1 Sparkles complementary Stain Removal Guide.

Cleaning – Professional Hot Water Extraction (steam cleaning), recommended every 6 months.

Chemicals – Less is better. Even the best over the counter organic spotters and urine erasers will remain in your carpet until they are extracted. At home you simulate the extraction process by blotting or by using a shop vac, to remove the excess product and the stain. When you call a professional make sure they have truck mount steam cleaning equipment. This is the best process for removing deep down dirt that your vacuum can get too. However not all carpet cleaners are the same. If they use normal chemicals and detergent rinses they will leave a soil attracting residue. This residue will clog the carpet fibers making them unable to release dirt, when vacuuming. Your carpets will prematurely wear and stains will be very difficult to come out. If you follow these carpet rules your carpets will last twice as long and always look great.

7. How do I know it’s time for a carpet cleaning?
Before the stains look like continents is always a good rule of thumb. However if you aren’t sure try this little test. Take a clean white towel moisten it with fresh water and rub it into the carpet pile. If any soil is transferred to the towel, it’s probably time for a deep cleaning. The best practice is a professional natural steam cleaning every six months.

Click here for A1 Sparkles Natural Carpet Cleaning 50% off cleaning savings

8. How long will it take to clean my carpets?
Each job is different. We can give you a general idea of how long the average home can take to clean. Adding stairs, a couch and some chairs to the job can take longer, however we allow time on most jobs in case a client requests additional cleaning. For that reason, we take as long is required to make sure your carpet, rugs, and upholstery get their cleanest. (We have seen well maintained wool carpets looking great after 35 plus years.)

9. Do you move furniture?
In most cases basic furniture moving is included. We use furniture sliders and protective tabs to make the job safe and easy. We normally do not move large items such as TV’s, entertainment units, china cabinets, pianos, bookcase or any items that may come apart. Moving items such as beds, dressers, large sofas, desks, and servers can be done for an additional charge and will be up to the discretion of carpet cleaning technician. A1 Sparkles asks that you remove all items from any furniture that is to be moved.

10. How long will it take for carpets to dry before I can walk on them?
Nobody likes wet carpet, so we go out of our way to ensure your carpet never gets soaked, and A1 Sparkles Natural Carpet Cleaning has the fasts drying times in the industry! We recommend not walking on freshly cleaned carpet. While we are cleaning please be extra careful when transition from carpet to hard surfaces. Ask your carpet cleaning technician for some complementary booties to prevent the carpets from re-soiling. Using our powerful 25 hp truck vacuum, “green glide” carpet wands, and our double shot high speed drying technique your carpets will be dry in 2 – 4 hours. Fiber type, density, soil levels, and relative humidity may affect drying times. Running ventilation systems at 70 degrees and operating any ceiling fans helps speed drying times as well. Portable carpet cleaning machines as opposed to our truck mount carpet cleaning machine, do not extract as much water and prolong drying times. In addition, we will leave you a pair of “booties” for you to use in case you need to move around on a freshly cleaned carpet. The booties prevent shoe stains and re-soiling. They are reusable so be sure to keep them in a drawer and use next time we clean for you.

11. What cleaning method do you use?
While there are several different methods of carpet cleaning, A1 Sparkles is experienced in all of them. The best method depends on type of carpet you have, amount of soil present and what are your overall expectations. We recommend HWE (hot water extraction) method, commonly referred to as “steam cleaning”. Our method uses no chemicals! Instead we purified water that is converted to steam and hot water, sprayed at pressures from 200 – 500 PSI depending on the type of carpet, length of pile and other factors we check during our carpet inspection. Purified soft water cleans much better than regular tap water and leaves no mineral deposits and a soft natural feel to the carpet fiber. Steam cleaning is recommend and often required carpet manufacturers like Shaw Industries, Mohawk, Stain Master, and other leading carpet manufactures. Click here to view the Methods of Carpet Cleaning. We encourage all carpet cleaning customers to see the company’s products. This way you’ll ensure you are getting your money’s worth and peace of mind knowing they use only plant or fruit based products.

12. What Guarantees do you offer?
If The Stains Come Back … So Do We Warranty
Our truck mount carpet cleaning service comes with our exclusive guarantee” if the stains come back so do we guarantee”. We can offer you this warranty because we have designed our process, equipment and natural solutions to prevent any stains from reappearing or wicking back to the surface. Our process will keep your carpet cleaner longer. With our process stains do not come back! For the first 30 days following your visit we will come out and re-clean any area where the stains have re-appeared. This guarantee is only valid if we performed a pre-vacuum and you have selected all recommendations from your carpet cleaning technician. Our warranty gives you access to professional touch-up cleaning free of charge or at a reduced rate. There may be a service nominal charge or a full charge if the stains are new and not ones that have came back. If for any reason you are not satisfied with our cleaning, notify us within 3 days following your visit and we will re-clean the area for free. Some restrictions apply.

13. What other services do you provide?
In addition to natural carpet cleaning A1 Sparkles also provides; oriental rug washing, upholstery cleaning, tile and grout steam cleaning, tile & grout sealing, carpet dyeing & bleach spot repair, pet odor removal, maid service, house cleaning, janitor services, office cleaning, post construction cleaning, apartment cleaning, air duct cleaning, hardwood floor cleaning, sand free hardwood floor refurbishing, auto and boat upholstery cleaning, green cleaning, window cleaning, and first response fire and flood damage. If it needs cleaning….give us a call!

14. Do I really get a lifetime supply of carpet & rug spotter?
Yes. All sales over $150 receive a free carpet spotter. This product is organic and works better than any product you can buy from a retail store. Your lifetime supply is free each time we clean your carpets. If you need a re-fill in between cleaning’s you can order online, give us a call, or stop in at the office. You pay only the $5.95 shipping and handling fee.

15. Are you insured?
Yes. All reputable business have insurance to protect not only themselves but their clients as well. A1 Sparkles carries business liability insurance policy, and workmen’s compensation. If you need a Certificate of Insurance, please call us and we will have one sent to you. We need your name, address and phone number. We can fax, mail or email you our certificate.

16. To prevent fires, how often should my dryer vent be cleaned?
Most dryer vents should be cleaned at least every two – three years or so. This depends on the length of your vent and how often the dryer is used weekly. Dryers that have short vent runs and little usage may be able to go longer than normal before needing cleaned.

Cleaning the dryer vent can help prevent the possibility of a fire in your house or dangerous carbon monoxide, in the case of a gas fired dryer. Plus, it can save you money on electricity or gas cost. A clean vent allows the dryer to do a better job, allowing your clothes to dry quicker with less energy consumed. Take time to notice if your dryer seems to be running longer with the same amount of clothes, it may be time to have the vent cleaned. And, with all the talk about power shortages and high energy cost, we all must do our part and make sure all our appliances are operating at peak efficiency.

We often see the white flexible vinyl type vent coming out the back of 90% of dryers we service. This type of material can be highly flammable and creates dangerous fumes when burning. If the lint catches on fire while the dryer is running it can blow flames into the vent pipe catching the vinyl connector between the dryer and wall on fire. It can also blow flaming balls of lint around in the area where the dryer sits and behind the sheetrock behind the dryer which causing the fire to spread faster. Hopefully, you catch it soon enough and the Fire Dept gets there in time to keep the damage to a minimum. The washer / dryer area is one place we recommend putting a smoke detector to give an early warning about smoke or fire in this area. Also have a good A, B, C type fire extinguisher (like the one you see in Lowe’s etc.) handy in case you need one quick. That can be the difference between you knocking down a small fire or having the house burn down.

17. What cities and towns do you currently service?

We can do other areas upon request that may require travel surcharge.
Call for more info at 610-292-9069

18. Do I need to be at home while you clean my carpets?
If you are a first time client, we require you to be present during the cleaning. If will not be present during the carpet inspection and or cleaning and please let us know in advance and a valid credit card is required to book your appointment. We like to have someone home to show us around the areas that need cleaning and if we have questions about any stains, spots or seam problems. Before we start the cleaning process, we perform carpet inspection to address any concerns you may have and get an idea of overall carpet condition and age. We are friendly, uniformed, honest, certified, licensed, insured and bonded professionals you can trust in your home. Most return customers that just leave a “key under the mat” and a note reminding which areas to clean. We leave the invoice and lock the door on the way out.

We can call your office or cell phone prior to our arrival to let you know when we can meet you. That way you are not sitting around the house waiting for us to arrive. We sometimes get delayed during the day so exact appointment times are hard to pin down. With our mobile phones & GPS you can call us at any time to let us know if your schedule has changed or to find out if we are running on or near schedule. Our goal is to keep you informed and cause as little disruption in your day as possible.

19. I have seen ad’s for a “Dry Cleaning” method. Is this a good method to use?
As was mentioned earlier, most major carpet manufacturers recommend and some now require steam cleaning (hot water extraction), as their preferred method of cleaning. Much like washing your hair you rinse out the soap before drying, steam cleaning is highly effective in removing soil and other contaminants from your carpet using the flushing of water rinsing agents and extraction with a powerful vacuum system. It is one of many carpet cleaning processes that are officially recognized as an industry standard.

To most people “dry cleaning” means cleaning without water. The fact is, most carpet cleaning advertised as “Dry” cleaning actually uses anywhere from a little, to a lot, of water! Some companies use a white powder material that is sprinkled on the carpet and worked in with a brush machine. The material supposedly absorbs the soil and is vacuumed away. For the majority of residential customers HWE or “steam cleaning” will deliver the most effective results.

Each process can be effective depending on the circumstances. For those who prefer a dry cleaning process, and for most commercial carpets, A1 Sparkles offers a dry carpet cleaning and low moisture cleaning systems. These systems are unique and effective process that delivers good cleaning results with minimum water usage. Drying times are brief with an average of 10 min’s to 30 min’s. Your carpets will be clean, bright and usable in a short amount of time. These processes are a good not great choice for carpet cleaning maintenance programs.

20. What can I do to prepare before the Tech. arrives to clean my carpets?
Our goal is to make the cleaning process as simple as possible and to disturbed your daily routine. We have a checklist with the most common item that needs attention before our arrival. Removing breakables and clearing items from the floors is always recommended as a first step, along with a good vacuuming of carpets depending on your package. Click here for some recommendations to prepare for your visit.

21. What are the benefits of having my carpets “Natural Carpet Cleaned”
Carpet manufacturing experts agree there is one “best” method for cleaning carpets in your home. That method is HWE. Check the major carpet mills websites you will see they overwhelming recommend HWE as the preferred method of cleaning. And starting in Jan 2007, Shaw Industries, the largest carpet maker will be requiring carpets be HWE at least once every 18 months by a IICRC certified Tech to maintain warranties .

DEEP EXTRACTION– Our exclusive natural products penetrate deep into the carpet fibers where dirt can be embedded. Soil is extracted from base of carpet not scrubbed in deeper. The dirt and soil are taken out of carpet with our exclusive purified steam water rinse action.
NO SOAPS & DETERGENTS– All natural cleaning solutions are hydrogen peroxide, and or plant based. They are non-residue materials and wash out completely with the purified steam rinse
SAFE & EFFECTIVE – For all carpet types and fibers, including the stain resistant types, like Stain Master, wool and the finest oriental rugs. Also A1 Sparkles products are completely safe for you, your children, pets and the environment.
SANITIZES – Removing 95% of bacteria, dust mites, allergy laden particles, pollen and pollutants in the carpet that can attribute to allergic reactions. For ongoing allergy relief click here for our Anti Allergen Care.
ZERO CHEMICAL RESIDUE – Our natural carpet cleaning will not to leave not a drop of soapy residue.
SPOTS & STAINS – Even the toughest spots, stains and odors are removed during our cleaning process.

CARPET PILE DISTORTION – The powerful vacuum action and hot water used during cleaning helps restore that “like new” look to your carpet. The carpet is clean and standing up like new.
FAST DRY- Most carpets are dry in 4-8 hrs.
ECONOMICAL – Frequent cleaning helps extend the life of your carpet.
NO HARSH CHEMICALS – Our natural cleaning solutions are made from plant and fruit based products. They are completely safe for children, pets and are hypoallergenic. No chemicals that leave a sticky residue and no soaps or harsh detergents are used. Just ask to see our products; we are very proud of them.

22. Why should we choose A1 Sparkles to clean our carpets?
Because we are true-Professionals who have perfected the art and science of textile cleaning…the natural way! Carpet cleaning may seem pretty straightforward, but that’s not the case with all the different types of carpet, upholstery materials and cleaning agents available on the market today. You have to know the chemistry and understand how different cleaning agents work on soil and stains on carpet fibers. Carpet cleaning today is very different than it was 15 years ago. Shampoo was the best cleaning method around and man did it leave a soapy residue on the carpet. That why most people still believe that cleaning your carpet makes it gets dirty faster. With the advances in green cleaning supplies, water purification and heat exchanger truck mount today’s carpets stay cleaner and stay that way much longer. The cleaning products we use are the latest technology in green cleaners. In addition, the carpet fiber itself has changed. [Did you know since 1950’s nylon carpets have changed composition 7 or more times?] We continually attend training classes to keep up with new cleaning technologies and cleaning agents that emerge.

We don’t try to lure you in with super low prices and false claims like the bait and switch operators do. We will provide you a firm quote and stand by that price. Protect yourself against uneducated, uninformed, and downright unscrupulous carpet cleaners by only dealing with companies you can trust. That’s why we have joined Institute of Inspection Cleaning and Restoration associations to put us in contact with other professionals who also operated their business in an honest and ethical manner. In addition we are fully insured, members of the BBB, certified, licensed, knowledgeable, honest, hardworking and conduct our business with the highest integrity. Plus, you will love our friendly, uniformed handpicked cleaning technicians. Discover the difference and experience truly clean, fresh carpet. Our aim is to make the whole process of cleaning in your home, pleasant and stress free for YOU our client. Call us for more info or to schedule an appointment today at 610-292-9069

23. Do you have references, past client comments?
Yes, we have posted some of them on our website. Additionally we can give you the names of past customers. A1 Sparkles is VIP experienced and clean homes for many of the areas professional athletes. Please call and let us know in advance. We will be happy to let you hear all the nice things our customers are saying about us!! Also check our website for client testimonials. We are also members of the Better Business Bureau, Angie’s List, and nationally certified by the Institute of Inspection Cleaning and Restoration Certification, (IICRC)

24. What brand of carpet protector do you use and why?
We exclusively use 3M Scotchgard™ Advanced Carpet Protector. Scotchgard™ is the finest brand available and extensive independent testing has been conducted to prove it is safe. We often recommend customers use carpet protectors in the high traffic areas to prevent premature wear and tear. We also recommend Scotchgard™ in areas where spills and stains are likely to occur. Carpet protectors are applied at the mill when your carpet was manufactured. Known as Stain-master, this product wears off over time and needs to be re-applied periodically. Scotchgard™ is the only brand that protects your carpet from all stains and will actually extend the life cycle of your carpet pile. For additional information on Scotchgard™ click here. For upholstery cleaning we use a high-bred fabric protector with dye lock. This product may be required to clean your upholstery as it locks in the colors to prevent color run. Additionally our upholstery protector is flexible to the fabric and will not wear off for many years.

When is come to tile and grout sealing we use a heavy duty commercial impregnating sealer that will outlast any other product on the market and will not peel off with cleaning.

25. Will the backing of my carpet get wet during cleaning?
Absolutely not! During our cleaning process hot water is injected into the carpet fibers rinsing the carpet and removing all the sand, dust mites, pollen, dirt and other contaminants. Much of the moisture is removed by the powerful truck mount vacuum system and state of the art cleaning equipment we employ so the carpet is left slightly damp to the touch. Most carpets are dry in 2- 4 hrs depending on carpet type, humidity and air movement.

26. What is filtration soiling? (the dark unsightly line around baseboards and under doorways)
Filtration lines are carbon deposits. This type of soiling is the result most noticeable with light colored carpets and is often present in newer homes. You may see dark lines around baseboards, under doors, on edge of stairs and especially near the HVAC return. These black lines the result of air passing through the carpet as it goes under closed doors and through the edge of the carpet pile. The microscopic particles of dirt and pollution are deposited along this line hence the name “Filtration Soiling”. This process can occur over a long period of time before it becomes noticeable. By that time there is quite a buildup of carbon.

Filtration Soiling is very difficult to remove due to the fact the particles of carbon are so small and fine they penetrate deep into the carpet pile and in some cases of severe soiling the carpet backing can be can be stained as well. Can the lines be removed?? With special filtration line cleaning products, time and good amount of effort, ‘reasonable” results are possible. It depends on level of carbon present and build up. We can give you a price on filtration cleaning; just ask us anytime we are cleaning.

How can I prevent these filtration lines?? Be sure to vacuum the edge where the carpet and baseboard meet. You can use a crevice tool or just a regular dusting brush on vacuum hose end. Also using a clean damp towel and wipe will help as well. Be careful of tack strips as they can nick your fingers. Also, make sure your A/C filters are of good quality and change often during heating or cooling seasons. Try to avoid burning candles as they emit carbon deposits into the air.

27. I have heard that if you have allergies you should remove all carpeting? Is that true?
In 1973, based on anecdotal evidence that carpet contributed to allergic reactions, the Swedish government banned the use of carpet in all public facilities. Carpet was replaced with hard surface flooring materials in homes, commercial environments, schools, government buildings. Carpet fell from approximately 20% of the market share to less than 2% of the total flooring market share during that time.

Follow-up studies by the Swedish Central Statistics Bureau indicated a dramatic increase in reported allergies by the Swedish population following carpet replacement. As carpet was removed and hard surface flooring was installed, the incidence of allergy increased among the Swedish population. This alarming increase was in direct proportion to the amount of hard flooring materials installed. This ban was removed after 17 years when the dramatic increase in allergic reactions was confirmed.

In recent years, numerous investigations have begun to question the practice of avoidance and began to look at routes of exposure for allergens that are impossible to avoid. Researchers understand that allergic reactions are caused by exposure to specific allergens, but these respiratory allergens typically must be inhaled or ingested to produce a respiratory response.

Dust mite allergens have been a concern since its initial discovery as a primary residential allergen in the 1960’s. Allergists routinely test for mite allergen sensitivity and historical data reveals that a significant number of their patients reveal a low tolerance to this allergen. However, allergists stop short of stating that allergic reactions have been caused by a specific allergen, because of an inability to trace reactions to a specific cause. With the advent of air duct cleaning, anti allergen bedding, and steam fabric cleaning dust mite levels have actually reduced, therefore reducing allergic reactions. The fact remains that carpets and are the biggest air filter in your home, however they must be cleaned in order to work effectively!

28. I have seen coupons that advertise “5 rooms for $99” and “9.95 per room”.
Are these real or not?
Check out this hidden camera video taken in Kansas City recently. A local TV stations set up hidden camera inside a home and called several carpet cleaning company that advertised claiming to clean carpet for $9.95- $15.95 a room or the $99.00 whole house cleaning. You have seen the coupons and wonder, Are they the real deal or NO DEAL, watch the video and you decide.

carpet cleaning check list